X * Y * Z

^CHALLENGE

Examine and evaluate generational communication methods to develop a cross-generational method that embraces technology, while also satisfying different generational preferences.

^SOLUTION

Incorporate a blend of multiple modes of communication that embrace technological advances and keep up with the times, but do not completely abandon previous communication methods.

^{MY ROLE}

Build the basis of a collaboration tool that integrates various tools to simplify and enhance effective communication between generations in the workplace.

^{KEY TAKEAWAY}

In today’s multi-generational workplace, the level of balance and success is proportionally contingent upon the ability to fuse, and use communication methods that every generation feels comfortable using.

^{SCOPE OF WORK}

• It began as a passion project with an overarching intent to in some way contribute to the company that my Grandfather built.

• Set goals and implemented a plan-of-action based in extensive research, to learn the story of Metraflex as a company.

• Conducted interviews with various members of the company and clients to identify daily operational pain-points as they directly related to employees, suppliers, and representatives of the product they manufacture.

• I consolidated the research and assessed the interview findings, uncovering various communication breakdowns that hinder operational efficiency.

• Contribute to my Grandfather’s legacy.

^DELIVERED